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POTS & Analog Line Replacement

Copper lines are being retired. We keep your equipment working.

Carriers are phasing out copper POTS lines nationwide, leaving fax machines, alarm panels, elevator phones, and fire systems without their original connection. We replace retiring analog lines with gateways, POTS-in-a-box devices, or cellular alternatives sized to what your equipment actually needs.

Equipment affected by copper retirement

Any device built for a traditional analog line is at risk when POTS service is discontinued.

  • Fax machines and multi-function printers
  • Burglar and fire alarm panels
  • Elevator emergency phones
  • Fire panel dialers and monitoring lines
  • Door entry and gate intercoms
  • Point-of-sale and payment terminals on dial-up

Replacement options

We assess each analog device and recommend the right replacement path rather than a one-size-fits-all box.

  • POTS-in-a-box / analog telephone adapter (ATA) replacement
  • Cellular analog gateways for locations without reliable internet
  • VoIP analog gateway integration with your existing phone system
  • Line testing to confirm compatibility with fax, alarm, or fire signaling

What drives cost

Pricing depends on how many lines need replacement, whether the site has usable internet or needs a cellular device, and whether the connected equipment (like a fire panel) requires certified compatibility testing before cutover.

Frequently asked

Will a replacement work with my fax machine?+

Most modern analog gateways support fax, though speed may need to be capped. We test fax transmission after every install.

Can fire and alarm panels use a POTS replacement?+

Many can, but fire and alarm signaling has strict compatibility requirements. We test each panel and coordinate with your alarm provider as needed.

What if my building has no reliable internet at the panel location?+

We use a cellular analog gateway in those cases, which doesn't depend on an internet connection.

Why New York businesses call us

5 boroughs
Onsite dispatch across all five boroughs

Mon–Fri · 8am–6pm · Calls and emails answered during business hours