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Service

Elevator & Emergency Phone Lines

Code-required elevator phones, installed and tested right.

Elevator emergency phones are a life-safety requirement, not an afterthought. We install and maintain the phone lines behind elevator cabs, emergency call boxes, and fire command stations, using an analog line, cellular device, or ATA depending on what's available at the equipment location.

Requirements we work within

Elevator phone lines are governed by building and accessibility code, and we install with those requirements in mind.

  • Auto-dial functionality to a monitored answering point
  • ADA-compliant two-way communication in the elevator cab
  • Dedicated line separation from other building phone traffic
  • Coordination with elevator maintenance contractors and fire command stations

Connection options

Not every elevator equipment room has a traditional phone line available, so we match the connection type to the site.

  • Dedicated analog POTS line
  • Cellular analog gateway where landline service is impractical
  • Analog telephone adapter (ATA) tied into an existing VoIP trunk

Testing and labeling

After installation, we test the auto-dial function end-to-end, confirm audio quality in the cab, and label the line clearly at the panel so building staff and inspectors can identify it immediately.

Frequently asked

Can a cellular line meet the code requirement?+

In many jurisdictions, yes, provided it maintains reliable auto-dial and two-way audio. We'll confirm what's acceptable for your building.

Do you coordinate with our elevator maintenance company?+

Yes. We regularly work alongside elevator contractors to test the phone line against their equipment before sign-off.

How do you test the line after install?+

We place a live call from the cab to the monitored answering point and verify two-way audio, then document the successful test.

Why New York businesses call us

5 boroughs
Onsite dispatch across all five boroughs

Mon–Fri · 8am–6pm · Calls and emails answered during business hours